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Oracle is a leading company in cloud solutions, utilizing advanced technology to address today’s challenges. It emphasizes creativity and diversity, combining unique perspectives to develop excellent solutions. Oracle offers global career opportunities, comprehensive benefits, and a supportive environment that encourages a healthy work-life balance.

As a Technical Analyst 1-Support, your role is to ensure technical systems run efficiently by identifying and resolving issues. You will work with front-end applications, review logs, update databases, and collaborate with various teams to address challenges.

Key Activities :

• Test and review front-end applications using available tools and processes.
• Analyze logs, run database queries, and make necessary database updates.
• Communicate effectively with clients and internal teams to troubleshoot and solve problems.

Maintain detailed records of your work, including notes, activities, resolutions, and useful documentation.

Basic Qualifications :

• Basic knowledge of SQL (Structured Query Language).
• Good interpersonal and communication skills.
• Ability to manage tasks by urgency and balance the needs of clients and the business.

Preferred Qualifications :

• Up to 2 years of experience in roles such as application support or troubleshooting.
• Open to working in shifts (5:30 PM to 2:30 AM IST) and providing on-call support.

• Look into service requests and issues.
• Troubleshoot problems in internal and external workflows.
• Keep clear and accurate records of issues and their progress.
• Work with other teams to solve escalated problems efficiently.

• Visit the Oracle Careers page.
• Review the job details and qualifications.
• Click "Apply Now" to submit your application.